Frequently Asked Questions

Most teams are scheduling their first job within a day. You can import your existing customer list and technician roster from a spreadsheet, and we walk you through setup during onboarding.

Yes — technicians use the FieldOps mobile app to see their schedule, job details, and update job status from the field. It works on both iOS and Android.

Yes, you can schedule a live demo or start a free trial with no credit card required. You'll have full access to core features during the trial period.

Yes — the scheduler automatically flags conflicts when a technician is assigned two jobs that overlap, so you catch it before it becomes a missed appointment.

Yes, customers receive a reschedule link in their confirmation message and can move their appointment to another available slot without calling your office.

Yes — any change made in the office dashboard syncs to the technician's mobile app immediately, so there's no gap between a schedule change and the field knowing about it.

Yes, technicians can generate and send an invoice as soon as a job is marked complete, so you're not waiting days for paperwork to reach the office.

FieldOps syncs with common accounting tools so invoices and payments stay in sync without manual double-entry. Check our integrations page for the current list.

Customers can pay by card directly through the invoice link, or you can mark invoices as paid manually for cash and check payments.

Pricing scales with your team size — check our pricing page for current tier breakpoints. There's no hard cap; larger teams can reach out for custom pricing.

Yes, you can upgrade or downgrade at any time from your account settings. Changes take effect on your next billing cycle.

Plans are billed monthly with no long-term contract required. You can cancel anytime from your account settings.